ARRIVAL

Please be on time for your slot. If you are late for your appointment the session time may be reduced or may not take place, or and your will forfeit your booking deposit.


PAYMENT

Payment for all items ordered must be made at the time of ordering.


CREATIVE LICENCE

Little Wonderland Photography shall be granted creative and artistic licence in relation to the choice of locations, props, poses, editing style and artwork layouts used. Little Wonderland Photography’s judgement on photographic style and the number of photographs taken shall be deemed correct. Some photographs may not be possible due to changes of the weather and the availability and willingness of subjects. Little Wonderland Photography will do their best to honour requested photographs but do not undertake to guarantee any specific picture nor incorporate any specific background, location or group arrangement.


COPYRIGHT

The 1998 Copyright, Designs, and Patents Act assigns copyright to Little Wonderland Photography. You may not sell the photographs taken under this contact, or allow copies to be sold photographically, electronically, or by any other means to a third party. This is a standard condition for most professional photographers. Little Wonderland Photography grants full personal printing rights of any images purchased digitally.


FORCE MAJEURE

In the unlikely event of total photographic failure, injury or sickness beyond Little Wonderland Photography’s control, their liability shall be limited to a full refund of all monies paid. Your statutory rights are not affected. Little Wonderland Photography has full Public Liability and Insurance.


DAMAGE OF EQUIPMENT

Any damage to photographers equipment resulting directly from clients actions will be deemed the responsibility of the client who will be required to replace such equipment in a like for like manner.


CANCELLATION

If Little Wonderland Photography has to cancel the appointment for reasons beyond their control (death, injury, sickness, etc.), their liability shall be limited to a full refund of all monies paid. If the Client cancels the appointment the Booking Deposit will be retained by Little Wonderland Photography.


POSTPONEMENT

Should the client wish to postpone the appointment they are able to do so up until two weeks prior to the reserved slot and subject to Little Wonderland Photography’s availability. All monies paid may be applied to the new appointment. In this case, the total fees chargeable shall be the fee which applies at that time.


POSTPONEMENT DUE TO ADVERSE WEATHER

If the appointment has to be cancelled by Little Wonderland Photography due to adverse weather conditions a new, mutually agreed appointment will be made. However, if the Client would like a Booking deposit refund, this will be granted.


CLIENT GALLERY

Little Wonderland Photography will provide clients with a link to an online gallery which will be live for two weeks after publication, after which the gallery will be archived. If clients fail to make their selections before the gallery is archived, they may pay a £15 reactivation fee to have their gallery made available for an additional two weeks.


DELIVERABLES

Little Wonderland Photography will provide the client with high resolution jpeg images when digital files are purchased or included in the package booked, as downloadable files available through a private, password protected online gallery service. Little Wonderland Photography will keep copies of clients files for up to 2 months after delivery to the client only, should the client need replacement files and these will be provided for a fee. Little Wonderland Photography will not take responsibility for failure or loss of digital files provided to clients on disc and strongly recommends clients back up their files in at least two locations (i.e. a hard drive and a cloud storage system). Once Little Wonderland Photography has received clients product selections and additional payment where applicable, Little Wonderland Photography will have final products ready within 4 weeks. Prints and artworks will be posted to the client address stated on booking unless otherwise stated, within 4 weeks of order confirmation. Preview copies of artworks/collage layouts are available on request and after payment if applicable.


CLIENT SAFETY AND CONDITIONS

A maximum of two adults may accompany the child for studio sessions. The Client is responsible for their own safety, the safety of those who accompany them, and the safety of each minor child accompanying them. The Client agrees to retain custody and control of each child at all times during the session to avoid injury. On behalf of themselves and such children, the Client releases Little Wonderland Photography from all claims and liabilities of any kind.

Clients are permitted from trading as a photographer within a year of attending a Little Wonderland Photography session.


COMPLAINTS PROCEDURE

Please address any complaints to Little Wonderland Photography by email or telephone as per my contact details. I will endeavour to respond to any complaint within 2 working days of receipt.